Question 4: Analyze the Southwest Airlines early-bird check-in process analyzing advantages and disadvantages of the early-bird check-in process for Southwest Airlines (15 %)
Southwest is rare among airlines in that it doesn’t have assigned seating, meaning you can choose your seat on a first-come, first-served basis when you board.
Check the section of the article titled “The bottom line: profits, profits, profits”.
Questions to think about:
Why travelers cannot stop playing the game?
What happens when too many travelers use the early-bird check-in option?
What is the probability of Southwest Airlines having a problem with early-bird check-in the future?
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