Southwest Airlines’ boarding process

Southwest Airlines’ boarding process
Southwest Airlines’ boarding process

Question 1: Describe the change in Southwest Airlines’ boarding process (10 %)

Boarding prior 2007
“Cattle call”
Choice of seats
Problems
The new boarding process
Boarding groups and numbers
How are groups and numbers assigned?
Choice of seats
How is the “cattle call” problem is solved?
How the new boarding process changed the game?
Time value
Third-party websites
Early-bird check-in

Boarding begins about 30 minutes before the flights departure. You will line up according to your boarding group and number. And you can sit anywhere you would like once on board!

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